When a Loved One Dies, What To Do
When your loved one has been unwell and has passed away and it was an expected death you need to contact their doctor. The reason their doctor needs to be notified is so they can supply a Medical Certificate of Cause of Death.
When your loved one passes away unexpectedly the first thing you need to do is contact emergency services -111 notify them of what has happened and advise them that you would like Gateway Funeral Services to arrange all funeral related services.
If your loved one has been unwell and is in Hospital or in a Rest home, it’s likely the staff will ask which Funeral Home you would like to conduct the funeral services. At this point advise them you would like Gateway Funeral Services.